Our refund policy does not affect your statutory rights. Refunds are usually made to the original payment method and typically take 3 to 5 working days to process, although some may be issued sooner. If you paid a deposit for a unit you did not use, you can request a refund, less a £3 transaction fee.

Holding Deposit Payment

A one-month deposit is required on all containers as security against damage, alarm sensor issues, or unpaid rent. This will be refunded within 5 working days of vacating, provided the container is left in good condition, no debris is left on site, all rent is paid, and the keys are returned to the onsite red letter box.

How to Cancel Your Storage

If you have already checked in and want to end your storage, please contact us at hello@premiercontainerstorage.co.uk or call 01283 241095. If you cancel before check-in, you are entitled to a full refund.

Premier Container Storage
01283 241095
hello@premiercontainerstorage.co.uk